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The “Japan Loyalty Programs Market Intelligence and Future Growth Dynamics Databook – 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product Dynamics, and Consumer Demographics – Q1 2022 Update” report has been added to ResearchAndMarkets.com’s offering.

Loyalty Programs Market in Japan is expected to grow by 12.6% on annual basis to reach US$ 10160.8 million in 2022.

Pendo, the most comprehensive product experience platform, today announced its availability on Google Cloud Marketplace, expanding its partnership with Google Cloud and giving product teams quick access to Pendo’s product analytics, in-app guidance, and feedback capabilities.

The Google Cloud Marketplace lets users quickly deploy functional software packages that run on Google Cloud. This allows customers to shorten the typical buying cycle from months down to minutes by integrating solutions already established with Google Cloud.

Ada, on a mission to help the world’s most innovative brands automate their most valuable interactions, today announced its inclusion within Forrester’s latest conversational AI industry report, The Forrester New Wave™: Conversation Automation Solutions, Q3 2022. Forrester’s New Wave report evaluates emerging technologies and helps B2B marketers to select the right partner for their conversation automation solution needs. In response to the growth of the B2B Conversation Automation Solution (CAS) market over the last five years, as brands seek to exceed customer expectations without increasin

Opti9, an AWS Advanced Consulting Partner headquartered in Garden City, NY, announced today it has achieved Amazon Web Services (AWS) Migration Services Competency status. This designation recognizes that Opti9 provides expert services to help customers migrate applications and legacy infrastructure to AWS.

Thought Industries, the world’s #1 platform for customer learning management (CLM), today announced record revenue growth in the first quarter of 2022, driven by both new and expanded customer engagements across a variety of industries, from SaaS and manufacturing to business services and healthcare. This is the latest quarterly earning milestone for the company, whose leading customer learning technology is changing the way organizations use training programs and services at all points in the customer lifecycle to reduce customer churn, drive engagement, and grow revenue across the business.

Hey Karry is a Dubai-based technology start-up offering last-mile delivery services to small and medium enterprises (SMEs), enabling their Direct2Consumer channel. It has developed a user-centric, easy-to-use technology platform that allows companies to fulfil their last-mile delivery while retaining control of the customer experience journey.

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched research studies examining contact center services and as-a-service platforms that address how providers are responding to new enterprise requirements stemming from the pandemic and other factors.

Shopify merchants find onboarding and integration a snap with Tradeswell’s new public app

Tradeswell, the ecommerce operating system technology that DTC and multichannel brands use for automated insights into their retail, marketing, inventory and finance data, has launched a new app in the Shopify App Store. The app is designed to make onboarding and integration into the platform seamless for both existing clients who are expanding to Shopify and for Shopify merchants new to the Tradeswell platform.

DATA Communications Management Corp. (TSX: DCM; OTCQX: DCMDF) (“DCM” or the “Company”), a leading provider of marketing and business communication solutions to companies across North America, is delighted to announce it has been selected as the official digital marketing agency of record for Habitat for Humanity Canada (“Habitat Canada”). Building on an existing client relationship, the engagement will see DCM leading digital strategy and implementation to bolster Habitat Canada’s digital fundraising efforts.

Kite Hill PR, a woman-owned, award-winning, agile tech PR and B2B communications agency, has selected the winner of its inaugural “Tech For Good” pitch-off for purpose-driven, pro-social technology companies, granting a custom, three-month, pro-bono PR program to AI-enabled diversity, equity, inclusion (DEI) recruitment data platform, Included.

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Salesforce [NYSE: CRM], the global leader in CRM, today announced that it has been ranked the #1 CRM provider by the International Data Corporation (IDC) in its latest Worldwide Semiannual Software Tracker. This is the ninth consecutive #1 CRM ranking for Salesforce.

Giift, a leading provider of loyalty management solutions around the globe announced today it has acquired a majority ownership in Loyolink Marketing, a leading entity in loyalty, lifestyle privileges, and incentive provision space.

Giift and Loyolink’s combined efforts will expand their service offerings across Giift’s client base and Giift affiliate network, in the GCC but also other geographies and jointly increase loyalty engagement added value.

Integrated digital marketing and communications firm, Didit, headquartered in Melville, New York, announces today the promotion of Eric Wiggins, of Port Jefferson Station, to Chief Executive Officer of the agency. A 16-year-veteran at the firm, serving several roles through the years, Mr. Wiggins previously held the position of Senior Vice President of Business Development. Didit is a privately held industry pioneer that offers traditional and digital marketing, public relations, and digital services across a host of industries and a diverse client base, from large international corporations

DRUID, the end-to-end platform for building AI-driven conversational business applications, announces that it has raised a fresh round of funding. This new $15 million round will be used to fuel its international expansion, by actively hiring new talents, to support its accelerated growth across Europe and North America. Furthermore, DRUID will extend its technological leadership by adding new capabilities to its conversational AI offering and constantly evolving on the user experience promise.

EngageSmart, Inc. (NYSE: ESMT), a leading provider of vertically tailored customer engagement software and integrated payments solutions, today reported financial results for the first quarter ended March 31, 2022.

“EngageSmart had an exceptionally strong start to fiscal year 2022, delivering yet another quarter of record revenue with 42% year-over-year total revenue growth,” said Bob Bennett, EngageSmart CEO. “We continued to see excellent traction in our vertically tailored SaaS solutions, which was driven by robust customer growth and retention. This is a testament to the strength of ou

Clients from SMBs to mid-market to enterprises can now make fast data-driven decisions to improve product and brand experiences

Customer experience platform DISQO today announced the acquisition of Feedback Loop, Inc. Feedback Loop’s SaaS technology empowers fast and easy consumer feedback for product and marketing professionals, from early-stage discovery to ideation and design. The acquisition accelerates DISQO’s mission to build the most trusted platform that fuels brand growth by connecting consumers’ sentiments to their online behaviors. With the addition of Feedback Loop, DISQO facil

Roberto Grandillo assumes the role as EVP, Product Management for Tulip, a global leader in cloud-based retail mobile solutions.

Tulip is pleased to announce the appointment of Roberto Grandillo into the role of Executive Vice President of Product Management. As EVP, Roberto will be providing leadership to the product management team, shaping the product vision and strategy for all Tulip products as the company continues to innovate towards the future.

A survey of B2B sales leaders reveals insights into the state of sales onboarding, from hybrid onboarding
challenges to the benefits of personalization and mobile access

Allego, the leading sales enablement platform provider, today announced new research on the state of sales onboarding for companies nationwide. The report, “The State of Sales Onboarding”, provides insights into the onboarding changes and challenges sales teams face as hybrid work becomes the norm.

More than 75 percent of respondents to a recent smart manufacturing survey recognized smart technology would increase their company’s competitiveness, but only half indicate their company would be willing to invest in smart initiatives. The 2022 Smart Manufacturing Market Survey, administered to more than 250 manufacturing personnel by SME and CESMII, the Smart Manufacturing Institute, revealed a mismatch between the importance of smart automation technology and actually staffing and funding the digital transformation to its adoption.

J.D. Power, a global leader in data analytics and customer intelligence, today announced that it has acquired the data and predictive analytics business of We Predict, the UK-based provider of global automobile service and warranty analytics. We Predict’s software, which is used by auto manufacturers and suppliers to project future component failures and future warranty claims and costs, will be leveraged by J.D. Power to enhance its vehicle quality and dependability analytics, expand repair cost forecasting and provide critical valuation data.